HelpDesk - Information Technology - Wheeling Jesuit University

Information Technology

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HelpDesk

The HelpDesk is available for assistance with WJU computers (in offices and labs) and related hardware and software.

Students receive limited technical support for their personal computer systems. This includes network configurations for residence hall connections.

Select the appropriate task type to get started on entering your task:

HelpDesk (for Technical Help)

Media Reservation

Phone System

Blackboard

Academus

ResNet (Students)

Web Site

Computer Lab

Datatel

Current Tasks

62 New Requests
19 Open Requests
31 Pending Requests

STUDENT RESNET TASKS:
There are 12 tasks currently active for students having computer/network trouble; a technician will contact you as soon possible.

NEW: STUDENTS CAN CHECK ON THEIR TASK
Once your task is entered into the HelpDesk, you will be able to check on the Work History and see where you are in the Work Queue. Check on my ResNet Task

Need a password reset for Ignatius or Blackboard? Submit a Password Change request